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Ponte Vecchio Store

FAQs

All Graziella jewelry is crafted from high-quality 14kt and 18kt gold, guaranteeing exceptional durability, beauty, and authenticity. Our pieces are entirely made in Italy, combining traditional goldsmith techniques with modern innovation.

Our jewelry is proudly designed and handmade in Italy, with production based in Arezzo, the heart of Italian goldsmith art. Each piece reflects Italy's rich tradition of craftsmanship and luxury.

Yes! We offer secure international shipping, allowing customers around the world to enjoy the elegance of Graziella jewelry. Shipping times and costs vary depending on the destination.

We want you to love your Graziella jewelry! If you're not completely satisfied, we offer returns and exchanges within 14 days of purchase, provided the item is unworn and in its original condition. Please see our return policy for full details.

To maintain the brilliance of your Graziella jewels, we recommend:

  • Store them in a soft bag or jewelry box when you are not wearing them;
  • Avoid direct contact with perfumes, lotions and harsh chemicals;
  • Clean them gently with a soft cloth and neutral soap when necessary.

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Don't hesitate to contact us!